Ah, the Big Green Egg—a grill so talked about it’s practically a religion. But even the mighty BGE can sometimes leave you scratching your head (or singeing your eyebrows). Don’t worry; we’ve all been there. Whether your grill won’t heat up, refuses to smoke, or turns into a raging inferno, I’ve got your back with some troubleshooting tips.

1. My Egg Won’t Get Hot Enough
So, you’re trying to sear a steak, but instead of a roaring inferno, you’ve got a lukewarm sauna. Here’s what might be going wrong:
- Airflow Issues: The Big Green Egg thrives on oxygen. If the airflow is blocked by leftover ash or unburned charcoal, it’s like trying to breathe through a straw. Clean out the ash and make sure the bottom vent is clear for takeoff.
- Charcoal Quality: Are you using premium lump charcoal? If not, ditch the bargain bin briquettes and go for the good stuff. The Egg deserves it. Now I will say, you don’t need to buy the Big Green Egg brand, but try to find something isn’t no name.
- Lighting Technique: Use natural fire starters or an electric lighter. Avoid lighter fluid unless you want your food to taste like a gas station.
Pro Tip: Open both vents fully when lighting the charcoal and give it at least 10 minutes before closing the lid. Once it’s roaring, adjust the vents to dial in your desired temperature.
2. My Egg Is Too Hot
You’ve overshot your target temp, and now your Egg is threatening to melt its own dome thermometer. Relax—it happens to the best of us.
- Shut It Down (Gently): Close both vents almost completely but leave them slightly open to avoid snuffing out the fire entirely.
- Add Unlit Charcoal: Counterintuitive as it sounds, topping your lit coals with unlit ones can help cool things down by starving the fire of oxygen while slowly reigniting at a lower temp.
- Patience Is Key: The ceramic insulation of the Big Green Egg retains heat like nobody’s business. Lowering the temperature takes time, so don’t panic and start fanning it like a madman.
3. My Egg Won’t Smoke
The smoky flavour is what makes BBQ magical, so when your Egg isn’t puffing like a chimney, it’s a real buzzkill.
- Charcoal Check: Make sure you have enough charcoal and that it’s properly lit. Insufficient heat means insufficient smoke.
- Wood Chips or Chunks: Wet wood chips are a no-go—they’ll just smolder sadly instead of producing that glorious smoke. Use dry wood chips or chunks and soak them only if you’re aiming for slower burns.
- Airflow Again: Smoking requires steady airflow. Double-check that nothing is blocking your vents or clogging your firebox.
4. My Food Is Burning
If your beautifully marinated chicken thighs are turning into briquettes, it’s time to take control.
- Two-Zone Cooking: Set up one side of the grill for direct heat and another for indirect heat using a convEGGtor or similar accessory. This way, you can sear on one side and finish cooking gently on the other.
- Vent Adjustments: Open vents mean more oxygen and higher heat; close them slightly for lower temperatures.
- Don’t Forget to Burp Your Egg: Before opening the lid fully, lift it slightly to release some heat—unless you enjoy being greeted by a fireball.
5. My Meat Is Dry
Dry meat is heartbreaking (and borderline criminal). Here’s how to keep things juicy:
- Use a Water Pan: Place a pan of water on top of the convEGGtor during smoking sessions to add humidity and prevent drying out. You can also use beer if you don’t want to drink it.
- Don’t Overcook: Invest in a good meat thermometer and pull your food off at the right internal temperature.
- Rest Your Meat: Letting the meat rest after cooking allows juices to redistribute instead of spilling out onto your cutting board.
Bonus Tips: Keep Calm and Grill On
Here are some extra nuggets of wisdom to keep your grilling game strong:
- Always start with a clean grill—ash buildup is the enemy of airflow.
- Use less charcoal for high-heat grilling and more for long smoking sessions.
- Experiment with flavoured wood chips like apple or hickory for added depth.
- Remember: The Big Green Egg is not just a grill; it’s an experience. Enjoy the process as much as the results.
Troubleshooting your Big Green Egg doesn’t have to be stressful—or boring. With these tips, you’ll be back to grilling perfection in no time.